Shipping Times and Terms & Conditions
PLEASE NOTE: Canadian National Carriers such as UPS and Canada Post are still experiencing delays in package delivery, and delivery times may take longer than advertised.
As such, The Costume Shoppe guarantees that your Online Order will be SHIPPED the same day your order is placed, during business hours and before cut off. HOWEVER The Costume Shoppe cannot be held accountable for shipments that arrive after their estimated delivery times.
Please read below for Carrier Updates as they arrive.
The Costume Shoppe is NOT accepting Cancellations on orders of ANY type, so PLEASE NOTE, once your order is placed, your sale is FINAL.
We pride ourselves in efficient and timely shipping within Canada and beyond. We ship items every business day, often within hours of your order. We are located in Calgary, Canada and all orders are shipped from our Canadian location.
That means, no need to worry about duty or customs delay, we have taken care of that for you. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
We prefer to ship using UPS but at times will choose to use Canada Post or other delivery services based on location and address.
Typical Ground Shipping Times Within Canada
Alberta
British Columbia
Manitoba
Maritimes
Newfoundland & Labrador
Ontario
Quebec
Saskatchewan
Territories
British Columbia
Manitoba
Maritimes
Newfoundland & Labrador
Ontario
Quebec
Saskatchewan
Territories
1 - 3 Business Days
2 - 4 Business Days
3 - 5 Business Days (based on location)
5 - 7 Business Days
7 - 14 Business Days
2 - 7 Business Days (based on location)
4 - 9 Business Days (based on location)
2 - 4 Business Days
14 - 21 Business Days
2 - 4 Business Days
3 - 5 Business Days (based on location)
5 - 7 Business Days
7 - 14 Business Days
2 - 7 Business Days (based on location)
4 - 9 Business Days (based on location)
2 - 4 Business Days
14 - 21 Business Days